Your Right to Return / exchange
You have 14 days from receiving your order to return items.
Sale or discount items cannot be returned.
How to Return
Contact us first via email or WhatsApp:
Email: info@mydogstyle.ch
Phone/WhatsApp: +41 78 406 74 55
Return Conditions
Items should be unused and in perfect condition, including original packaging and any accessories.
The return is valid if sent within the 14 days (postmark counts).
After this period, the purchase is considered final.
Shipping Costs
Return shipping is paid by the customer.
Once we receive and check your items, we will refund your purchase price (excluding shipping) or exchange the item, depending on your preference.
Adress for returns
Please send all returns to the following address:
mydogstyle
Hegnaustrasse 100
8602 Wangen-Brüttisellen
Please write your sender on the return, otherwise we will not be able to allocate it correctly.
Tips & Support
Check our size charts before ordering to ensure the perfect fit.
Questions? We’re happy to help - just email, call, or WhatsApp us!